Privacy Policy

Effective Date: September 24, 2025

Last Updated: September 24, 2026

At ONE Traders ("we," "us," or "our"), accessible via our website and services, protecting your personal privacy is one of our top priorities. This Privacy Policy outlines the types of information we collect, how we use and safeguard it, and your rights regarding your personal data.

By using our website and services, you consent to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information from and about users of our site to provide and improve our services to you:

A. Personal Identifiable Information (PII)

While using our website or submitting inquiries, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including but not limited to:

1. Full Name
2. Email Address
3. Phone Number
4. Postal / Business Address
5. Project Specifications / Inquiry Details

B. Log Data & Usage Information

When you access our site, our servers automatically record standard information sent by your web browser ("Log Data"). This may include:

1. Your computer's Internet Protocol (IP) address
2. Browser type and version
3. Pages of our site that you visit, along with time and date stamps
4. Time spent on specific pages and other navigational analytics

C. Cookies & Tracking Technologies

We use cookies (small data files stored on your device) and similar tracking technologies to track activity on our site and store certain operational preferences.

1. Essential Cookies: Necessary for basic website functionality and security.
2. Analytics Cookies: Used to understand how visitors interact with our site.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

2. How We Use Your Information

ONE Traders uses the collected data for various legitimate business operations:

1. Service Delivery: To process your inquiries, provide consultations, and fulfill service requests for construction chemicals, interior products, and raw materials.
2. Communication: To respond to your questions, send quotes, or provide customer support via phone or email.
3. Website Optimization: To monitor site traffic, analyze usage trends, and enhance website performance and user experience.
4. Legal Compliance: To enforce our terms, prevent fraudulent activity, and comply with applicable laws and regulations.

3. Data Protection & Security

The security of your personal information is extremely important to us. We implement commercially reasonable technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Please note that no method of transmission over the Internet or electronic storage is 100% secure, and while we strive for maximum protection, we cannot guarantee absolute security.

4. Disclosure & Data Sharing

ONE Traders does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only under the following limited circumstances:

1. Service Providers: With trusted third-party vendors who assist us in operating our website, processing data, or managing customer communication (under strict confidentiality agreements).
2. Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., court orders or government agencies).
3. Business Transfers: In the event of a corporate restructuring, merger, or acquisition, where customer information may be transferred as an operational asset.

5. Third-Party Links

Our website may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit, as we have no control over and assume no responsibility for third-party content or privacy practices.

6. Your Data Rights

Depending on your jurisdiction, you have certain rights regarding your personal information:

1. The right to request access to the personal data we hold about you.
2. The right to request corrections or updates to inaccurate personal data.
3. The right to request deletion of your personal data from our records.

To exercise any of these rights, please contact us using the information below.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon being posted on this page with an updated "Effective Date."

We encourage you to review this Privacy Policy periodically to stay informed. For any material changes, we will notify you through a prominent notice on our website or via the email address you provided.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

1. Company Name: ONE Traders
2. Phone / Hotline: +880 1845-711819
3. Location: Lakshmipur, Bangladesh